PRIVACY POLICY

Our Commitment to Privacy

We take privacy very seriously. Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using www.GentleGiantsPetProducts.com and our products and services. This statement will be constantly assessed against new technologies, business practices and our customers' needs.

Personal Information / Email Addresses

Your personal information and email address will be used only by Gentle Giants, LLC and our partners to notify you of your order status. We will occasionally offer promotions or special offers which we feel you may benefit from and so will send you a notice. If for any reason you don't want to receive Gentle Giants promotions or special offers, you can email customerservice@gentlegiantspetproducts.com.

Privacy Changes

Gentle Giants reserves the right to change this privacy policy at any time. When changes are made they will be posted to the website immediately.

To help Gentle Giants serve our customers better, we collect information that does not identify you personally, but rather identifies your computer or browser. This is done using files called "cookies". A cookie saves preferences that you may have set up while browsing the site, personalizing your visit to our website. A cookie cannot retrieve any other data from a computer hard drive or pass on computer viruses. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. You should refer to your browser's instructions or help screen to learn more about this.

Security

Our site has industry standard high encryption security measures in place to protect the loss, misuse and alteration of the information under our control. Gentle Giants makes every effort to protect your online order information by using Secure Socket Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Gentle Giants.

Credit Card Transactions

Shopify processes our credit card transactions. Shopify is a professional payment authorization service that was chosen for added security and reliability. Only the purchase price and the credit card information provided by the customer is supplied to Shopify. Information collected during transactions is maintained in their database for accounting and billing purposes. Information from these transactions is not released to third parties. Gentle Giants does not maintain a copy of your credit card information on our servers.

Last updated: Oct 2020

What Our Customers Are Saying

"The best dog food on the planet!"

I have been using this dog food since I first learned about it, I have one dog who lived to be 18 years old eating this food and she never went to the vet only for her shots. My male lived to be 14 years old and never went to the vet only for his shots. I truly believe in this brand of dog food. We used every expensive grain free and corn free food, but this seems to be at the top of the list

I will buy this until they no longer make it no matter how much it costs. It is cheaper than vet bills for poor health.

Peach

My German Shepherd, Big Rig, Lived To Be 23 Years Old

My German Shepherd, Big Rig, lived to be 23 years old thanks to your wonderful dog and puppy food and he never had any health problems.

Thanks Burt!

Tim Olson

Amazing Gift To The World

We just wanted to thank you for your amazing gift you've given to this world. WIthout your Gentle Giants Dog and Puppy Food our pure breed Shih Tzu "Sophie" would not have lived 25 years with us.

Our vet (and many others over the years) would be in awe whenever we would get her blood work done and her bi-annual checkups. They just couldn't believe that she was in impeccable shape and as she grew older no one could believe her age. They thought we were lying. We would just tell them Gentle Giants Natural Non GMO Dog and Puppy Food is the answer to adding many more healthy and active years to your little loved one's life. We stand by all your products and now we feed our cats Gentle Giants Cat and Kitten Food as well. Thanks you from the very heart of our souls for you and your vision in helping others like us. God bless you both & your family.

Sincerely,

Darin & Michelle Black

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